Part 2 Interview research
After completing the survey research, we decided to focus our efforts around closing users’ skills gaps by diving deeper into understanding the pain points and barriers preventing Power IT admin from becoming proficient in Ansible automation.- Understand the current Ansible for Power learning experience.
- Uncover the gaps in the currently available Ansible for Power resources.
- Identify the barriers keeping IT admin from learning to use Ansible effectively.
- Participant recruitment
- 1:1 semi-structured interviews
- Manual coding of qualitative data
- Thematic analysis
- Frequent playbacks of insights with teammates & executives
OUTCOME + IMPACT
Identified ways to close the skills gap and provided recommendations pivotal to creating the MVP