Part 1 Survey research
THE PROBLEM
Ansible is a key technology in helping IT teams make the most of their limited Power-skilled employees; however, the level of adoption and engagement with Ansible for Power collections by IT admin was lacking.
Increase engagement with Ansible for Power collections among IT Admin at customer companies
At a high level, Power’s customers need to make the most of their limited number of Power-skilled employees. Ansible Automation is a tool that enables IT admin to reduce repetitive tasks and increase efficiency at work
METRICS & FINDINGS
Users’ interest in Ansible is not the issue. The problem is that Power-skilled IT admin do not know how to use Ansible and lack the support and resources to learn.
65
users from customer companies and business partners surveyed62%
of respondents expressed that they desire more resources and support for using Ansible on Power (n=44)5
User needs* uncovered*Improved documentation was the top-reported need, closely followed by Ansible educational resources.
8
Pain point* categories identified*3 pain point categories prioritized as the most impactful to users