Part 1 Survey research



THE PROBLEM

Ansible is a key technology in helping IT teams make the most of their limited Power-skilled employees; however, the level of adoption and engagement with Ansible for Power collections by IT admin was lacking.


Key business goal 

Increase engagement with Ansible for Power collections among IT Admin at customer companies
Why does this matter? 

At a high level, Power’s customers need to make the most of their limited number of Power-skilled employees. Ansible Automation is a tool that enables IT admin to reduce repetitive tasks and increase efficiency at work





METRICS & FINDINGS
Users’ interest in Ansible is not the issue. The problem is that Power-skilled IT admin do not know how to use Ansible and lack the support and resources to learn.


65

users from customer companies and business partners surveyed


62%

of respondents expressed that they desire more resources and support for using Ansible on Power (n=44)

5

User needs* uncovered


*Improved documentation was the top-reported need, closely followed by Ansible educational resources.

8

Pain point* categories identified


*3 pain point categories prioritized as the most impactful to users





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