A look into the iterative process and pivots along the way
Table design interations
Pivot 1
In earlier iterations, the table offered a “capability forward view”. Users could filter by a capability to see all the data centers that offer that capability. This design works well if the user’s intention is to look for a specific capability and find out which data center(s) offer it.
However, after aligning with UX research and product management, we realized that majority of users will be constrained by region/country. Users have specific regions they are restricted to choosing from and need to know what capabilities are offered in those region’s data centers.
We pivoted to a “data center first view” where users could select up to 3 data centers and compare the capabilities offered between the selected centers.
Pivot 2
Originally, this table was to appear on the About tab of the “create workspace” flow; however, after reviewing with UX research and product counterparts, we decided to move the table to the PowerVS overview page. The overview page is the first screen users see when coming to the PowerVS offering.
This decision made the data center table more discoverable.
OUTCOMES
Benefits of the data center compare table to our business and our users
✅ Reduced the amount of places a user had to visit to find out necessary data center information from 6
✅ Introduced a new pattern for comparing resources
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We are currently working to build more clarity of success metrics and performance into our workflow to understand and quantify the impact of our designs.
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