PowerVS

 

Data Center Readiness




Empowering enterprise IT admin with the information they need make an informed decision about which data center to choose. Role  User Experience Designer
Timeline + status  2Q 2024, GAed



THE PROBLEM
IT admin don’t  have a way of easily discovering which capabilities are offered at the various  data centers prior to creating a workspace.


PowerVS is an enterprise Infrastructure-as-a-Service (IaaS) offering that allows enterprise IT teams to create, configure, and manage infrastructure workspaces with needing to be on-premises. PowerVS offers several data center locations in which IT teams can create their workspaces. The capabilities offered differ across locations.


Need statement

IT admin teams need a way to discover which capabilities are offered at the various PowerVS data centers so that they can select the data center that best fits the needs of their enterprise workloads.

Before — Overview page
No information about data center capabilities shown


Before — Workspace create flow
No information provided to user about capabilities for the various location options


THE SOLUTION
The data center compare table


A customizable table that allows users to select and easily compare the capabilities offered by the various PowerVS data centers.


After — Data center compare table
Users can search + select up to 3 data centers to view and capabilities between




Process


TABLE DESIGN ITERATIONS




PIVOT 1


In earlier iterations, the data center compare table offered a capability forward view—users could filter by a capability to see all the data centers that offer that capability. This design works well if the user’s intention is to look for a specific capability and find out which data center(s) offer it.

However, after aligning with UX research and product management, we realized that majority of users will be constrained by region/country. Users have specific regions they are restricted to choosing from and need to know what capabilities are offered in those region’s data centers.
 
We pivoted to a data center first view where users could select up to 3 data centers and compare the capabilities offered between the selected centers.






PIVOT 2


Originally, this table was to appear on the About tab of the create flow; however, after reviewing with UX research and product conterparts, we decided to move the table to the product overview page. The overview page is the first screen users see when coming to the PowerVS offering.

This decision made the data center capabilities table more discoverable.





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